eQuizShow
OMNY
Phased Approach
Question: According to OMNY.info what is the 1st of the 4 phases of OMNY's phased approach?
Answer:
Question: According to OMNY.info what is the 2nd of the 4 phases of OMNY's phased approach and when will it be done?
Answer:
Subway and bus expansion Late 2020
Question: According to OMNY.info what is the 3rd of the 4 phases of OMNY's phased approach and when will it be done?
Answer:
Commuter rail expansion Early 2021
Question: According to OMNY.infowhat is the 4th of the 4 phases of the OMNY's phased approach and when will it be done?
Answer:
OMNY rollout complete by 2023
Question:
Bonus... Free points!!
Answer: Don't need to answer you just won the points!!
Payments
Question: What kind of payment methods can I use with OMNY?
Answer: Any contactless credit cardDigital wallet
OMNY card
Question: When will the OMNY card be available?
Answer:
Beginning in 2021
Question: What are the 4 main digital wallets we tell people they can use?
Answer: ApplePayGooglePay
SamsungPay
FitBit Pay
Question: How can I use OMNY if I don't have a contactless card?
Answer:
Digital wallet
Question: What are the ways I will be able to use cash with OMNY in the future?
(2 part answer)
Answer: .In 2021 we will introduce the OMNY, card a contactless transit card, that you will find at retail locations throughout the NY region. In 2022 we will install OMNY vending machines at subway and commuter rail stations.
MetroCard
Question: Will OMNY cost more than my MetroCard?
Answer:
No
Question: Can I still ride the MTA if I don't have a contactless credit/debit card?
Answer: Yes. You can still use MetroCard until the OMNY rollout is complete.
Question: Will the MTA have a contactless card?
Answer:
Yes, starting in 2021
Question:
When will the Metrocard be decommissioned?
Answer:
2023
Question:
DUD TILE--Sorry No Points
Answer:
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OMNY
Question: What does the letters in OMNY stand for?
Answer:
ONE METRO NEW YORK
Question: Can I buy railroad tickets with OMNY?
Answer: No, railroad tickets are not yet available on OMNY
Question: What is OMNY?
Answer: OMNY is the MTA's new contactless fare payment system
Question: Can I use OMNY on the Long Island Railroad (LIRR)?
Answer: Yes
Question: How can I use cash with OMNY today?
Answer: You can use cash if you use a reloadable prepaid card, you can prepay with cash at locations where the cards are sold.
CRM
Question: Do I have to create a case for an Unregistered caller?
Answer:
YES!
Question:
Can I create a customer?
Answer:
Yes!
Question: What is the easiest and fastest way to look up a customer?
Answer:
By using the phone number preceded by a +1
Question: If a customer is calling on an existing open case, what do I do?
Answer:
Create an "Activity" on the open case
Question:
How many goodwill adjustments can I give a customer per month?
Answer: 2?