eQuizShow

Sprint at Best Buy

Sprint Plans

How much are access fees on the Better Choice and 25GB Promo Plans?

$20 on IB/Lease

$45 On 2 Year Subsidized

How much is the plan cost for 2 phones on Lease and a tablet on the 25GB Promo Plan?

$100

What Sprint plans will not change when a customer does a 2-year contract?

Only the Unlimited My Way & Everything Data Plans will not change when a customer purchases device on 2 year contract.

How much is the employee pricing? (Concession Line)

$25 for 2GB and Unlimited Talk/Text

$35 Unlimited ALL

What is the benefit of choosing the Best Buy One Plan for 2 lines at $120 vs. the Sprint Unlimited Plan for $120?

By choosing the Best Buy One Plan, the cutomer is referred back to Best Buy when they upgrade next.

iPad/Tablet

How much does it cost to add a tablet to the 25GB Promo Plan or Better Choice Plans?

$10

True or False:  A customer is interested in Sprint hotspot device, but you don't have any in stock. Customer can use a connected tablet as a hotpot device?

True (Data allotment can be used for hotspot)

Customers who purchase an eligible iPad via Installment Billing with the 3 GB Tablet plan will get a $___ monthly service credit for 24 months.

$22.09

Applies to all memory configurations.

Purchase the iPhone 6s or 6s Plus on IB or Lease and an iPad on 24mo IB and save $___ off the iPad.

$200 (after $8.34/month service credit for 24 months.)

Eligible iPads: iPad Air 2, iPad mini 3 & 4, iPad Pro 9.7, iPad Pro 12.9 (all memory configurations)

What are 2 of the 5 stand alone tablet data options?

1GB - $15

3GB - $35

6GB - $50

12GB - $80

30GB - $110

Sprint Tools

What is the name of the App on your phone that was customized for Sprint sales makers?

Hint: Includes Promos, flyers, plan info, operational tools, etc.

YAPP APP

Name 2 ways to check your upgrade eligibiilty on your device.

1. Sprint zone

2. Text the word "UPGRADE" to 1311.

Name 1 of the 3 tools you have to change a customers plan in store after transaction is completed.

1. Beast

2. SMSP

2. National Sales Support (NSS)

What is the Sprint website url to find out detailed information and pricing for International Calling Plans?

www.sprint.com/international

Name 3 things you can do with the Sprint Zone App.

1. View and Pay Bills

2. Check Usage

3. Check Upgrade

4. Set account limits and permissions

5. Check IB/Lease Info

6. Report Network Issues

Prepaid

How much is the Unlimited Plan on Boost?

$60/month

How can a customer save $5 a month off their Boost plan?

Enroll in Auto Pay

A customer is paying $35/month on Boost (current plan) and has made 6 on time payments, how much high speed data does he have?

3GB

Every 3 on time payments (not consecutive) gets you 1/2 gb of data. (18 on time payments - 3GB)

Which plan would you sell to a Boost Customer who wants to listen to Pandora while at work with other limited Data usage?

2GB for $35 because all plans include Unlimited Music Streaming!

Music Streaming includes: Pandora, iHeartRadio, Slacker Radio, 8Tracks and Milk Music

How much revenue do you make when activating a Boost Device in Beast with auto reboost?

$40 for phone activated in Beast.

$12.50 if they sign up for auto-pay through Beast.

Miscellaneous

Which 2 current plans that you offer are not eligible for a corporate discount?

25GB Promo Plan

Best Buy One.

What 5 devices are currently eligible for Lease?

iPhone 6s

iPhone 6s Plus

Galaxy S7

Galaxy S7 Edge

Note 5

What are the 2 of the 3 qualificiations for the Contract Buy Out offer?

1. Requires Port-in

2. Must Activate on Lease or Easy Pay 

3. Must give back working Smart Phone

True or False: A customer can upgrade to the next generation smartphone on the Galaxy forever or the iPhone forever program after 12 payments.

True

A customer upgrades 2 LG G5 devices on IB.  Do they qualify for the BOGO promo?

No - requires at least 1 new line of service and both must be on IB.