eQuizShow
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Health Care Services
Question: Health care worker involved in changing the health status of the patient is known as what service?
Answer: - Therapeutic
Question: Individual that creates a picture of the health status of the patient is known as what service?
Answer: Diagnostic
Question: Name of the service that documents patients care?
Answer: Health Informatics
Question: An individual who creates a therapeutic environment for the patient is known as what type of service?
Answer: Support
Question: Individual that studies/ researches subjects applied to human health?
Answer: Biotechnology research and development
Appearance and Characteristics
Question: List three reasons for keeping fingernails short and clean:
Answer: -long nails harbor more germs -unclean fingernails are unprofessional and nasty
-an accidentally scratch patient
Question: what are three requirements for appearance of uniforms?
Answer: -neat-well fitting
-free from wrinkles
Question: A co-worker can rely on you. This shows what....?
Answer: -dependability
Question: The ability to say kind things in a difficult situation.
Answer: Tactful
Question: You work consciously mindful of what you say and do.this means you work with ______?
Answer: discretion
Effective Communication
Question: The three influences of effective communication:
Answer: -prejudices-frustrations
-life experiences
Question: What must be avoided during communication?
Answer: interruptions/distractions
Question: Five steps of the communication process:
Answer: -engagement-understanding
-education
-sense of partnership
-active listening
Question: What is required to have active listening?
Answer: -pay attention-show interest
-hear the message
-do not interrupt
Question: What is a benefit of effective communication?
Answer: Conflict will be reduced
Verbal and Nonverbal Communication
Question: What are 2 forms of verbal communication?
Answer: written and spoken/oral
Question: What are two examples of spoken communication?
Answer: tone of voice and vocabulary
Question: Using your hands to communicate is what type of communication?
Answer: non-verbal
Question: Signing a consent form is what type of communication?
Answer: Written/ verbal
Question: What kind of communication is facial expressions?
Answer: Non-verbal
Factors that Effect/Affect Communication
Question: Race, Religion, and obesity are factors that affect communication. What would this be called?
Answer: Prejudice
Question: It is noisy in sally's workplace. What barrie is this to communication?
Answer: Environmental
Question: What strategy can be used to overcome a physical barrier for communication?
Answer: Slowing down speech and speaking slowly
Question: What is a communication strategy for an individual who can not speak the native tongue?
Answer: Interpreter, pictures
Question: Sally and her patient enjoy talking about their experiences hiking different mountains. What part of communication is this?
Answer: Life experiences