eQuizShow

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Health Care Services

Question: Health care worker involved in changing the health status of the patient is known as what service? 
Answer: - Therapeutic

Question: Individual that creates a picture of the health status of the patient is known as what service?
Answer: Diagnostic

Question: Name of the service that documents patients care?
Answer: Health Informatics 

Question: An individual who creates a therapeutic environment for the patient is known as what type of service? 
Answer: Support

Question: Individual that studies/ researches subjects applied to human health? 
Answer: Biotechnology research and development



Appearance and Characteristics

Question: List three reasons for keeping fingernails short and clean:
Answer: -long nails harbor more germs 
-unclean fingernails are unprofessional and nasty 
-an accidentally scratch patient 


Question: what are three requirements for appearance of uniforms?
Answer: -neat
-well fitting 
-free from wrinkles 



Question: A co-worker can rely on you. This shows what....? 


Answer: -dependability 

Question: The ability to say kind things in a difficult situation. 
Answer: Tactful

Question: You work consciously mindful of what you say and do.this means you work with ______?
Answer: discretion

Effective Communication

Question: The three influences of effective communication: 
Answer: -prejudices
-frustrations 
-life experiences 


Question: What must be avoided during communication? 
Answer: interruptions/distractions

Question: Five steps of the communication process: 


Answer: -engagement
-understanding
-education
-sense of partnership
-active listening 



Question: What is required to have active listening?
Answer: -pay attention
-show interest
-hear the message
-do not interrupt 


Question: What is a benefit of effective communication?
Answer: Conflict will be reduced

Verbal and Nonverbal Communication

Question: What are 2 forms of verbal communication? 
Answer: written and spoken/oral

Question: What are two examples of spoken communication? 
Answer: tone of voice and vocabulary

Question: Using your hands to communicate is what type of communication?
Answer: non-verbal

Question: Signing a consent form is what type of communication?
Answer: Written/ verbal

Question: What kind of communication is facial expressions?
Answer: Non-verbal

Factors that Effect/Affect Communication

Question: Race, Religion, and obesity are factors that affect communication. What would this be called?
Answer: Prejudice 

Question: It is noisy in sally's workplace. What barrie is this to communication?
Answer: Environmental

Question: What strategy can be used to overcome a physical barrier for communication?
Answer: Slowing down speech and speaking slowly

Question: What is a communication strategy for an individual who can not speak the native tongue?
Answer: Interpreter, pictures

Question: Sally and her patient enjoy talking about their experiences hiking different mountains. What part of communication is this? 
Answer: Life experiences