eQuizShow
Teamwork
Question: Team conflicts are due to?
Answer: Personal factors, values, and social factors.
Question: How can team conflicts be constructive?
Answer: Exciting, refreshing, and good for job performance.
Question: What are some preventive strategies?
Answer: Determine ground rules, set goals, get team agreement, and communicate openly.
Question: What does communicating openly mean?
Answer: Everyone has a voice and everyone listens.
Question: Conflicts can be?
Answer: Differences or disagreements.
Question: What are the 4 reactive strategies?
Answer: Acting, adjusting, accommodation, and avoiding.
Question: Acting consists of...
Answer: Telling the group what the resolution will be
Question: Is adjusting a temporary or permanent solution?
Answer: Temporary
Question: Accommodation means you must?
Answer: Sacrifice self concerns to yield to another person
Question: When is the avoiding strategy effective?
Answer: When the conflict is a symptom of a bigger issue, has low importance, or a time out will take care of the conflict.
Question: What is needed to resolve team conflict?
Answer: Make sure all members want to resolve the conflict.
Question: After generating solution options what must team members agree on?
Answer: Which solution is most appropriate
Question: After choosing a solution what must the team do?
Answer: Implement the solution option
Question: What is the final step in managing team conflict?
Answer: Evaluating the outcome
Question: How must you being managing team conflict?
Answer: Set up an environment so everyone knows the goal is resolution.
Question: What must each person do in teamwork?
Answer: Contribute different skills and express interests and opinions.
Question: What is the goal of health care teams?
Answer: To benefit the patient
Question: What are the stages of teamwork?
Answer: Forming, storming, norming, and performing
Question: Which stage is the co-operation stage?
Answer: Norming
Question: Which stage is the completion stage?
Answer: Adjourning
Question: What is teamwork?
Answer: Joint action by two or more people to achieve common goals.
Question: Forming stage is...
Answer: The awareness stage
Question: Storming stage is...
Answer: The conflict stage
Question: Norming consists of?
Answer: Preparation of detailed plans.
Question: Performing is when team members...
Answer: work as a team and their skills are utilized