eQuizShow

Teamwork

Question: Team conflicts are due to?
Answer: Personal factors, values, and social factors.

Question: How can team conflicts be constructive?
Answer: Exciting, refreshing, and good for job performance.

Question: What are some preventive strategies? 
Answer: Determine ground rules, set goals, get team agreement, and communicate openly. 

Question: What does communicating openly mean? 
Answer: Everyone has a voice and everyone listens. 

Question: Conflicts can be?
Answer: Differences or disagreements. 

Question: What are the 4 reactive strategies? 
Answer: Acting, adjusting, accommodation, and avoiding. 

Question: Acting consists of...
Answer: Telling the group what the resolution will be 

Question: Is adjusting a temporary or permanent solution? 
Answer: Temporary 

Question: Accommodation means you must? 
Answer: Sacrifice self concerns to yield to another person 

Question: When is the avoiding strategy effective?
Answer: When the conflict is a symptom of a bigger issue, has low importance, or a time out will take care of the conflict. 

Question: What is needed to resolve team conflict? 
Answer: Make sure all members want to resolve the conflict. 

Question: After generating solution options what must team members agree on?
Answer: Which solution is most appropriate

Question: After choosing a solution what must the team do? 
Answer: Implement the solution option 

Question: What is the final step in managing team conflict? 
Answer: Evaluating the outcome 

Question: How must you being managing team conflict? 
Answer: Set up an environment so everyone knows the goal is resolution. 

Question: What must each person do in teamwork? 
Answer: Contribute different skills and express interests and opinions. 

Question: What is the goal of health care teams? 
Answer: To benefit the patient 

Question: What are the stages of teamwork?
Answer: Forming, storming, norming, and performing 

Question: Which stage is the co-operation stage? 
Answer: Norming 

Question: Which stage is the completion stage? 
Answer: Adjourning 

Question: What is teamwork?
Answer: Joint action by two or more people to achieve common goals. 

Question: Forming stage is...
Answer: The awareness stage

Question: Storming stage is...
Answer: The conflict stage

Question: Norming consists of?
Answer: Preparation of detailed plans. 

Question: Performing is when team members...
Answer: work as a team and their skills are utilized