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COMM 1315 Final Exam Review

Small Group Communication

Question: Small groups that exist solely to brainstorm.
Answer: Idea Generating Groups

Question: Which type of small group describes the groupsformed to give the group informative speeches in class?
Answer: Secondary Groups

Question:

Idea generating groups brainstorm.  Name the other three types of small groups. 


Answer: Personal Growth Group
Information Sharing Group
Problem Solving Group


Question:

1.     Rulesor standards of behavior that helps us to identify appropriate andinappropriate behaviors.


Answer: Group Norms

Question:

Name five of the seven types of power. 


Answer: Legitimate
Referent
Reward
Coercive
Expert
Informative
Persuasion



Speaking to Inform

Question: A how to speech is which type of informative speech? 
Answer: Procedures

Question: What three things should you do to be clear when speaking to inform? 
Answer: Simplify ideas
Pace info flow
Relate new info to old


Question: Name three things you could do to get your audience's attention in the introduction. 
Answer: Use a quote, a statistic, an illustration, humor, connection to audience, etc.

Question:

1.     When speaking to inform, as a speakeryou should do what four things to make your speech memorable?


Answer:

Reinforce keyideas verbally

Reinforce key ideas nonverbally

 Build inredundancy

 Use adult learningprinciples 



Question: Name three things you can do to reinforce key ideas nonverbally.
Answer: Use gestures and movement
Use well placed pauses
Raise and lower your voice



Speaking to Persuade

Question:

1.     Visualization is a step that is includedin the __________ organizational pattern. 


Answer: Motivated Sequence

Question:

1.     A framework for understanding persuasion is called ______ and focuses on how audience members interpret persuasive messages.


Answer: Elaboration Likelihood Model

Question:

1.     A learned predisposition to respondfavorably or unfavorably to something.


Answer:

Attitude 



Question:

1.     “WT should lower their tuition and fees” is anexample of a  proposition of______________.


Answer: Policy

Question:

1.     List the five steps of Monroe’sMotivated Sequence used for persuasive speaking. (5 points)


Answer: Attention (Hook)
Problem/Need
Solution
Visualization
Call to Action


Conflict

Question:

1.      Sendingmessages online that personally attack another user are known as what?


Answer: Flaming

Question:

1.     The atmosphere surrounding the conflictthat affects how the conflict progresses is which context? 


Answer: sociopsychological 

Question:

1.      Conflictsthat are easy to identify and include objects, events, and world issuesexternal to those involved in the conflict. 


Answer: Content

Question: Name two types of conflict management that produces negative results and two types of conflict management that produces positive results.
Answer:

Win-Loseand Win-Win

Avoidanceand Active Fighting

Forceand Talk

Blameand Empathy

Gunnysackingand Present Focus

Manipulationand Spontaneity

PersonalRejection and Acceptance

FightingBelow and Above the Belt

Face-Detractingand Face-Enhancing

Nonassertiveand Assertive



Question: Name five positive things that conflict can lead to. 
Answer: Solutions
Healthier Relationships
Discovery of self and others
Prevention of hostilities
Commitment


Writing and Delivery Speeches

Question: What should be the title on the reference page in your outline when using APA style?
Answer: References

Question:

Which nonverbal delivery variable(s) is/are the most important inpresentational speaking situations for North Americans? 


Answer: Eye Contact

Question:

1.     Which of the following is a recommendedstrategy for an unreceptive audience?

A.    Provide a clearobjective

B.     Acknowledgeopposing points of view

C.     Tell your audiencewhat you want them to do

D.    Save yourstrongest argument for last


Answer:

1.    C.     Tell your audience what you want them to do.



Question:

1.     According to our workbooks, which is notincluded in the checklist for you to follow each time you type an APA stylereference for an outline? 

A.   All entries should be alphabetized.

B.    Authors’ names should always be listedlast name first.

C.    Include the date of when you retrievedinformation from a webpage.

D.   There should be a hanging indent foreach entry.


Answer:

C.    Include the date of when you retrievedinformation from a webpage.




Question: List the four methods of delivering a speechdiscussed in class.
Answer: Memorized
Manuscript
Impromptu
Extemporaneous